Pricing

The software is free and complete. We sell the thing software cannot do by itself, which is a person who already knows the answer.

How the invoicing works

Euro, bank transfer, thirty days. Belgian VAT applies unless you give us a valid European business number, in which case the invoice is reverse-charged. No card on file, no automatic renewal that needs cancelling, and no auditing clause: we never see your install, so there is nothing for us to count.

What is not for sale

• Per-seat, per-pipeline or per-row pricing. The product has no idea how many of any of those you have, and we would rather keep it that way.
• An enterprise edition with the good features in it. There is one build.
• Priority on the public issue list. Support customers get answers faster; they do not get to jump a queue of other people's bugs.
• A twenty-four-hour phone rota. Three people cannot honestly staff one, so we do not sell one.

Custom work

We occasionally take a small integration or a migration from a home-grown tracking table, quoted as a fixed price in advance. Whatever we write for that goes into the open build afterwards, which is sometimes a reason to say yes at a lower number and sometimes a reason for the customer to say no. Both are fine.

Getting a quote

Write to sales@slatepipe.cloud with roughly how many pipelines you run, which of the three hook-in mechanisms you expect to use, and whether you need an invoice address outside the European Union. You will get a one-page reply from one of three people, not a sequence from a sales tool.